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  • HOW DOES MACROBOX MEALS SERVICE WORKS?
    How It Works: 1.Choose Your Meals – Individual Meals or Meal Plans 2.We Prep and Cook – The Macrobox Team does the shopping, prepping, cooking, cleaning, and macro-calculating for you! 3.Choose Delivery or Sunday Pick-Up 4. Heat, plate, and enjoy: Meals are ready-to-eat when you are. Just follow the simple instructions to eat and plate
  • What is the deadline for placing an order with Macrobox Meals
    All orders must be placed by Thursday, midnight to guarantee delivery or pick-ups (Sunday only) for Sunday or Monday. This allows us to ensure that all meals are prepared, packed, and delivered on time for our customers to enjoy fresh, delicious, and nutritious meals for the upcoming week.
  • HOW DO I CHOOSE MY MEALS FOR MEAL PLANS?
    Meal Plans are a set menu that will be automatically choosen for you. We will make sure you will get variety of meals from our weekly menu.
  • WHERE DO YOU DELIVER?
    Orange county , Los Angeles county and Inland Empire.
  • What are the delivery options and areas covered by Macrobox Meals
    Macrobox Meals offers delivery services in Orange County, Los Angeles, and Inland Empire. LA and IE only offer delivery only on Sundays. The delivery windows are Sunday and Monday from 8AM to 2PM. This allows our customers to receive their freshly prepared meals at their convenience within these specified areas and times.
  • HOW MUCH IS DELIVERY COST?
    Orange County = $10 Los Angeles County =SUNDAY $15 & MONDAY $20 Inland Empire = $20 Save up to $10 on Delivery with subscription.
  • DO I HAVE TO BE HOME FOR DELIVERY?
    No, our delivery drivers will ring and text to let you know when your meals have be delivered. All meals are package in our insulated bags with ice packs. Please refrigerate soon as possible to guarantee freshness. If you have a special instruction for delivery please add them in “special instruction” in red at checkout. Please do not forget to add apartment number or access code for buildings. A $10 re-attempt delivery fee will be charged due to inability to access your home/building. Feel Free to call us if you have any problems with your delivery.
  • CAN I CHANGE MY DELIVERY ADDRESS?
    Yes, Please emaiil us with your address change before Saturday 12PM
  • WHAT DO I DO WITH ALL MY EMPTY COOLER BAGS AND ICE PACKS?
    Please leave the cooler bag and ice packs out before your next delivery. Your driver will take the empty cooler bags/ice packs and we will rotate them out the following week.
  • Are Macrobox Meals subscription-based?
    We do offer weekly subscriptions with a discount for those who choose to subscribe. Feel free to contact us for more details on our subscription options.
  • IS THERE A MINIMUM ORDER?
    No minimum order. Delivery fee is subjected to charge
  • How often does Macrobox Meals change its menu offerings
    A: At Macrobox Meals, we believe in keeping things fresh and exciting for our customers. That's why we change our menu every week, so you don't get bored with the same meal options. Our rotating menu ensures that you have a wide variety of delicious and nutritious meals to choose from, making it easy to maintain a healthy and balanced diet without sacrificing taste or variety.
  • ARE THE MACRONUTRIENTS ON THE LABELS?
    Yes, each meal will have the macronutrients of the Calories, protein, carbohydrates, fats & heating instructions. You can also view the macronutrients on our menu online.
  • WHAT ARE YOUR PORTIONS?
    We have three protein options : 4oz, 6oz, 8oz. Then you can choose from “Regular” that contains 2oz vegetables and 3-4oz carbohydrate and “Low carbohydrate” which has double the veggies which contains 4-5oz vegetables.
  • WHICH PROTEIN SIZE SHOULD I PICK?
    This depends on your activity level, gender, weight and goals. We typically suggest that moderately active female that would like to lose weight eat 4oz protein portion. Highly active females that would like to gain muscles, the 6oz protein size is recommended. Moderately active males that would like to lose weight the 6oz protein is recommended. Highly active males that would like to gain muscle mass, we suggest the 8oz protein size. Theses are suggested sizes and should consult a nutritionist.
  • WHAT PERCENTAGE OF PROTEIN, CARBOHYDRATE AND FAT IS CONTAINED IN YOUR MEALS?"
    Our program plans average about 20-25% lean protein, 20-25% healthy fat and 50-60% carbohydrates.
  • I HAVE ALLERGIES, CAN I STILL ORDER?"
    We try our best to accommodate food preference and to food allergies but our meals commonly contain dairy, eggs, nuts, or fish. If you’re allergic to any of these items, you should know that while we make every effort not to do so, we cannot guarantee that there won’t be any cross contamination with your other meals.
  • HOW DO I CANCEL?
    You can cancel 48 hours in advance before Friday the following delivery days. We cannot guarantee cancellation after that. For a full refund, orders must be cancelled before thursday night PST. Orders that are cancelled after the allotted time will be subject to credit. Subscriptions orders must be cancelled before your order has been processed for the week.
  • CAN I FREEZE MY MEALS?
    You can freeze most of our meals. We suggest to wrap in cellophane before freezing.
  • HOW DO YOU HEAT YOUR MEALS?
    Meals can be eaten hot or cold and can be heated up by microwave for 90 - 120 seconds or stove top for 4-5 minutes.
  • DO YOU RECYCLE FOOD CONTAINERS?
    We do not accept meal containers and ask for you to dispose or reuse the containers for yourself. Our Meal containers are 100% BPA and microwave safe.
  • What do we do with the cooler bags and ice packs after delivery?
    Please leave cooler bags and ice packs outside your front door and we will rotate them out on next delivery. If you decide to not order from us anymore, please use bag as your personal use.
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